The tile installers took out our old wood flooring on the 23rd and installed tile on the 24th and 25th. They did a super job, cleaned up after themselves each day and were finished by noon of the 25th. We’re very happy with the quality of their work and our choice of tile. We assumed that our new carpeting would be installed in ½ of our house on Thursday and the other half on Friday. We thought we would request that the living room and family room half of the house be done first, which would give us a day to move our computer and other delicate items into our garage.  We were very surprised when the carpet installers arrived six strong and informed us they were going to do the whole job on that day, July 26th. They proceeded to move furniture into the front yard and rear yard while we hurried to move breakable things out of the way. They completed the installation and carried our furniture back into the house. The quality of the installation was very good.
John A.

We would like to thank you for a wonderful experience in replacing our ceramic tile flooring. From the moment we entered the showroom for the first time to the completion of our job, we dealt with highly qualified, professional people who were warm, caring, and understood our needs. Our salesperson was knowledgeable, creative, and considerate of all our special requirements. Thank you for a wonderful job and wonderful construction experience. We would be honored to recommend Metro Flooring to anyone considering a new tile floor, and for future carpeting, Metro Flooring will be our first choice.
Linda B.

I am writing this letter to express my satisfaction with the job performed by your company and its representatives. It has now been over a month since the completion of the flooring in our house. Each time I look at the new tile I see the pride and attention to detail displayed by your installers.   The job went smoothly and with relatively few inconveniences. Consequently I have and will continue to recommend your company to others looking to make flooring changes.
Robert B.

I am looking at my new carpet, and I love it. I wanted to send a special thank you to your business for doing such a great job with helping me. This is my first time to purchase a carpet in lifetime. I would never have been able to do this without you. I was very happy with the way you handled the installation scheduling, since this was pending on the rainy weather that we have had to contend with lately. Your installers were on time and work quickly and still did a good job. Overall, I am very happy with the service that I received from your business and will not hesitate to refer any of my friends to you for any floor covering.
Sue C.

This letter is to compliment the staff and workmanship of the following people, the flooring designer, for her professional knowledge, which guided us in making the best choices for our home.  The installers worked long and hard hours in very hot conditions to complete the job in the shortest time possible. Additionally, they pulled up defective tile and corrected mistakes without being asked to do so. When they were asked to change or fix a tile, they did so without excuses, or hesitation. They were pleasant and respectful to the customer. We will recommend Metro Flooring to anyone we know that may need floor work done in their home.
Bob G.                    

I want to compliment all of your Metro Flooring team for an excellent job! Beginning with the salesperson, who greeted me when I entered the store and then proceeded to answer all of my questions and take time to show me what I wanted. I can see that this carpet will wear beautifully and do well on all of my stairs with heavy traffic. Also, I would especially like to thank my installation crew, they were outstanding and very professional. There were a couple of times when I am certain they did not prefer the choice I was making regarding how to do something, but instead of arguing, “the customer is right attitude” appeared to be operating and they just smiled and did what I requested. This was truly appreciated. My compliments to your entire team at Metro Flooring and I will be certain to use you in the future and recommend your services.
Susan K.

Our new carpet was installed a few days ago and we are very happy with it. It is beautiful and co-ordinates well with the furnishings. You were very helpful during the selection process as to color and quality.
The installation went very well too. The installers arrived on time and seemed to take extra care to make sure the carpet was installed properly. We are very pleased with the courtesy and expertise that every member of your company displayed. It will be a pleasure to recommend Metro Flooring to our friends.
Carolyn C.

Just wanted to tell you how happy Sam and I are with your carpet. It’s absolutely beautiful and makes the whole house look wonderful. I do have to comment on your installers. These men worked 13 hours and barely took a break. You can certainly feel secure when they’re representing Metro Flooring.
Marion L.

We recently bought carpeting at Metro Flooring. Unfortunately, it didn’t turn out as we had hoped. The padding we selected was too thick for the style of carpet and we were dissatisfied with the result. When we came back to your store to see about changing the pad, we certainly couldn’t have asked for a friendlier, more accommodating response. The crew came yesterday to replace the pad and we are very happy with the results. I want to express my thanks again for your efforts to ensure our satisfaction.
Gerry F.

Metro Flooring recently installed a hardwood floor in my home, and I would like to tell you that it was a pleasant experience from start to finish. I chose Metro in the first place because I liked the answers I received when seeking my quotes. When the installer showed up at the door to install the flooring I thought “this kid is going to install my floor” and I was apprehensive. I just want you to know that he did a beautiful job, was very professional and, most of all, knows his trade. He tackled a couple of difficult situations and came up with a solution. He and his partner were non-stop and completed the job in the two days as promised. It’s a pleasure doing business with a professional company.
Jena T.

I am writing to express my appreciation for the excellent service I recently received at Metro Flooring. The designer devoted her time and attention to assisting me in choosing appropriate colors and styles of floor covering for our home. She was courteous, helpful and knowledgeable. She assisted me in making choice without pressuring me any way and afforded me opportunities to stay within my budget. Thank you again for the friendly, professional and courteous service displayed within your company. It has been a pleasure doing business with your organization and its employees.
Mary M.

I appreciated the fact that I wasn’t pressured to buy any higher than the special that I came in for-I did at my own request.  The installers were super.
Audrey S.

Metro Flooring has consistently met our needs and come through in all areas. We recommend your company to everyone.
Julee M.

Overall Excellent Experience! Product knowledge & quality is great. Mike really made this experience top notch! Thanks Metro-We will be back!!
Dayna R.

Installers did a great job on our floor.
Kitty A.

Thanks so much!...We are so happy with our carpet.
Katherine J.

The salesperson was helpful and very knowledgeable. The installation crew was great. It feels like we have a new house-I love it! Thanks to all of you.
Juliette M.

Thanks for a great job.
Melanie R.

The salesperson was very helpful and knowledgeable. She helped with selections and came right away to our home to measure. All installers were great.
Lois S.

Metro has what it takes to satisfy its’ customers. Staff is attentive and provides follow-up to customer concerns-highly recommended…We’ll be back.
Nancy R.

Both your installers for the tile and laminate were wonderful.
Steve L.

Wonderful to work with.
Cathy S.

The most polite and professional installers that I’ve seen in 20+ years!
Greg P.

The installers were extremely helpful as well as courteous moving a loaded large toy box. Everything looks great!
Rebecca N

The installers were extremely professional and arrived exactly on time. The job was completed very quickly and the clean up was excellent.
Colleen T.

Very Positive Experience!
Norm H.

You guys did a great job-Thanks!...We would refer you to anyone!
Carlos S.

I will definitely use Metro Flooring in the future! The sales staff was outstanding. I have made many recommendations to friends based on your service.
Pat R.

Very happy with our experience. We have used you twice now and will definitely be back.
Amy B.

It was a great experience! Very, very happy with our new carpeting and tile.  Thanks!
Tim E.