a pleasure doing business with a professional company.
Metro Flooring recently installed a hardwood floor in my home,
and I would like to tell you that it was a pleasant experience from start to
finish. I chose Metro in the first place because I liked the answers I received
when seeking my quotes.When the installer showed up at the door to install the
flooring I thought“this kid is going to install my floor” and I was
apprehensive.I just want you to know that he did a beautiful job, was very
professional and, most of all, knows his trade. He tackled a couple of
difficult situations and came up with a solution. He and his partner were
non-stop and completed the job in the two days as promised. It's a pleasure
doing business with a professional company.
- Jena T.
of the installation was very good.
The tile installers took out our old wood flooring on the
23rd and installed tile on the 24th and 25th. They did a super job, cleaned up
after themselves each day and were finished by noon of the 25th. We're very happy with the quality of their
work and our choice of tile. We assumed that our new carpeting would be
installed in ½ of our house on Thursday and the other half on Friday. We
thought we would request that the living room and family room half of the house
be done first, which would give us a day to move our computer and other
delicate items into our garage. We were very surprised when the carpet
installers arrived six strong and informed us they were going to do the whole
job on that day, July 26th. They proceeded to move furniture into the front
yard and rear yard while we hurried to move breakable things out of the way.
They completed the installation and carried our furniture back into the house.
The quality of the installation was very good.
- John A.
I am looking at my new carpet, and I love it.
I am looking at my new carpet, and I love it. I wanted to
send a special thank you to your business for doing such a great job with
helping me. This is my first time to purchase a carpet in lifetime. I would never have been able to do this
without you. I was very happy with the way you handled the installation
scheduling, since this was pending on the rainy weather that we have had to
contend with lately. Your installers were on time and work quickly and still
did a good job. Overall, I am very happy with the service that I received from
your business and will not hesitate to refer any of my friends to you for any
- Sue C.
No pressure buying experience.
I appreciated the fact that I wasn't pressured to buy any higher
than the special that I came in for-I did at my own request. The installers
Service of this type is certainly unusual in today's
We wish to express our satisfaction with the goods and services
supplied by our company for our new home. Your sales and installation people
were all extremely knowledgeable and helpful. When we were not satisfied with
the installation of the carpet in our living room you attempted to redo the
same carpet immediately and when that was not satisfactory you installed
completely new carpet without any objections or problems. Service of this type
is certainly unusual in today's world. Incidentally, your owner called us
several times to make sure we were satisfied with our carpet and his interest
in customer satisfaction and service was another pleasant surprise. Thanks
again and we will recommend your company for the carpet and the work you
performed for us at any time.
- Marshall K.
Thank you for a wonderful job and wonderful construction
We would like to thank you for a wonderful experience in
replacing our ceramic tile flooring. From the moment we entered the showroom
for the first time to the completion of our job, we dealt with highly
qualified, professional people who were warm, caring, and understood our needs.
Our salesperson was knowledgeable,creative, and considerate of all our special
requirements. Thank you for a wonderful job and wonderful construction
experience. We would be honored to recommend Metro Flooring to anyone
considering a new tile floor, and for future carpeting, Metro Flooring will be
our first choice.
- Linda B.
We are so pleased with the outcome.
Thank you so much for the outstanding work Metro Flooring did for
us! We are so pleased with the outcome-it looks beautiful and all was handled
on time, courteously and professionally. Thanks again and we'll see you soon.
Expressing my satisfaction with the job performed by your
I am writing this letter to express my satisfaction with the job
performed by your company and its representatives. It has now been over a month
since the completion of the flooring in our house. Each time I look at the new
tile I see the pride and attention to detail displayed by your installers. The
job went smoothly and with relatively few inconveniences. Consequently I have
and will continue to recommend your company to others looking to make flooring
We couldn't be happier with our experience with Metro.
We couldn't be happier with our experience with Metro. Over two
years ago, we returned to Metro for the second time for whole house carpet. We
selected the carpet and it was installed. Over time, the carpet began to ravel
in some of the seams. I finally wrote to Bruce Koren to share my frustration
and he immediately called when he received my letter. He sent out his installer
and then made an appointment for his installer to repair the carpet. The
installers, Darrel and Curtis, were pleasant and professional and within a few
hours our carpet was repaired. There was never a question of the amount of time
that past, or that we should pay for the additional service; just concern that
we were satisfied with the quality of their service. Metro Flooring has a
commitment to quality, service, and installation, and our experience proves
this company is committed to following their Mission Statement.
Great selection, great help, great prices.
There is absolutely no other place to shop for flooring,
especially if you need help with decorating choices! Great selection, great
help, great prices. I am in my third home and once again, went straight to
Metro for new flooring. After the sale, the customer service is excellent for
years. We had our dog destroy a piece of carpet at the seam, I called, they
came out and repaired at no charge. You can shop elsewhere but if want a one
stop shop for quality, selection and customer service, this is the only place
The carpet we purchased from your store met all expectations.
This is to express appreciation for a job well done. The carpet
we purchased from your store met all expectations. Range of selection,
courtesy, and competence of sales staff that understood and provided meaningful
answers to questions, delivery, and installation schedule were very customer
friendly and professional.
Your service crew did an excellent installation job.
I want to thank you for giving me the bound runner. It gives a
finishing touch to the entry way. Your service crew did an excellent
installation job in early February. I'm giving your name to interested friends.
I am a repeat customer and originally bought carpeting from Metro Flooring the
year you opened at the Pyramid.
- Evelyn T.
I would never have been able to do this without you.
I am looking at my new carpet, and I love it. I wanted to send a
special thank you to your business for doing such a great job with helping me.
This is my first time to purchase a carpet in lifetime. I would never have been
able to do this without you. I was very happy with the way you handled the
installation scheduling, since this was pending on the rainy weather that we
have had to contend with lately. Your installers were on time and work quickly
and still did a good job. Overall, I am very happy with the service that I
received from your business and will not hesitate to refer any of my friends to
you for any floor covering.
- Sue C.
They were pleasant and respectful to the customer.
This letter is to compliment the staff and workmanship of the
following people, the flooring designer, for her professional knowledge, which
guided us in making the best choices for our home. The installers worked long
and hard hours in very hot conditions to complete the job in the shortest time
possible. Additionally, they pulled up defective tile and corrected mistakes
without being asked to do so. When they were asked to change or fix a tile,
they did so without excuses, or hesitation. They were pleasant and respectful
to the customer. We will recommend Metro Flooring to anyone we know that may
need floor work done in their home.
- Bob G.
The beautiful final product speaks to a well organized,
professionally accomplished job. We are very pleased.
It's been a busy several months as we have been settling into our
new home but I wanted to take a moment to thank you for the excellent service
on our carpet and tile installation last May. In particular, our salesperson
was knowledgeable and cheerfully answered our questions and addressed our
needs. His genuine concern before and after the sale for our satisfaction was
outstanding. As for installation, I cannot say enough about your installers.
The on-the-spot innovation and creativity made a huge difference. I was
gratified to see a craftsman who enjoyed his work. The carpet installer, whose
meticulousness was extraordinary. Even now, I almost feel as though this carpet
is really his and I can use it as long as I care for it properly. I will, I
promise! The beautiful final product speaks to a well organized, professionally
accomplished job. We are very pleased.
- Sherri D.
Carpet appears to be even more luxurious in appearance and
feel than it did in your showroom.
My wife and I would like to express how pleased we are with the
carpet which you installed at our home this past week. It appears to be even
more luxurious in appearance and feel than it did in your showroom. Also, and
equally important, your installation crew, who did a superb job of
installation. The carpet is flat, very well fitted at the edges, and simply
looks and feels great.
- Richard H.
I want to compliment all of your Metro Flooring team for
an excellent job!
I want to compliment all of your Metro Flooring team for an
excellent job! Beginning with the salesperson, who greeted me when I entered
the store and then proceeded to answer all of my questions and take time to
show me what I wanted. I can see that this carpet will wear beautifully and do
well on all of my stairs with heavy traffic. Also, I would especially like to
thank my installation crew, they were outstanding and very professional. There
were a couple of times when I am certain they did not prefer the choice I was
making regarding how to do something, but instead of arguing, “the customer is
right attitude” appeared to be operating and they just smiled and did what I
requested. This was truly appreciated. My compliments to your entire team at
Metro Flooring and I will be certain to use you in the future and recommend
- Susan K.
You were very helpful during the selection process as to
color and quality.
Our new carpet was installed a few days ago and we are very
happy with it. It is beautiful and co-ordinates well with the furnishings. You
were very helpful during the selection process as to color and quality. The
installation went very well too. The installers arrived on time and seemed to
take extra care to make sure the carpet was installed properly. We are very
pleased with the courtesy and expertise that every member of your company
displayed. It will be a pleasure to recommend Metro Flooring to our friends.
- Carolyn C.
It's absolutely beautiful and makes the whole house look
Just wanted to tell you how happy Sam and I are with your
carpet. It's absolutely beautiful and makes the whole house look wonderful. I
do have to comment on your installers. These men worked 13 hours and barely
took a break. You can certainly feel secure when they're representing Metro
- Marion L.
It was a great experience and my home looks fabulous
My service rep David was very helpful and knowledgeable about
all the different types of carpet and hardwood for my home. We had all the
carpet and flooring replaced so it was a big job to handle. He made sure I was
comfortable and satisfied with the entire service process and follow up. I
would highly recommend you stopping by Metro Flooring and asking for David as
your service advisor. He was a pleasure to work with throughout the entire
Metro Flooring has the best selection and pricing. I shopped the
market for selection and pricing of many other stores. I found that Metro
Flooring offered the best in every category. David did not try and high
pressure sale me, but educated me on the best type of flooring and carpet for
my home. I would highly recommend him on every level of great customer service.
It was a great experience and my home looks fabulous now thanks to Metro
I would highly recommend them.
Metro Flooring did a good job for me I was pleased with the
selection, environment, lighting, knowledge of the sales team and quality of
the space. They let me take samples and were good about getting new samples to
me. They offered me a good price and did a very good job putting the carpet in.
I would highly recommend them.
We were very pleased
My husband is the kind of person to shop around to find someone
he'd want to work with and found the store rep at Metro Flooring to be very
nice. He was also very impressed with the showroom. We asked for a certain
installation team and they gave us all of that. They worked very well together,
got things done, and cleaned up after themselves. They also gave us advice on
the product so we were very pleased.
They were very professional and did an excellent job.
We hired Metro Flooring to help us get new floors after a flood
destroyed our old ones. We worked primarily with Bruce and found him to be
extremely helpful. He gave us great suggestions and came to the house to
measure and bring samples. The installers were excellent. They were very
professional and did an excellent job. We were satisfied with the entire
The salesman we had at Metro Flooring was excellent.
The salesman we had at Metro Flooring was excellent. They did
accommodate us when it came to storing the carpet for a while before
installation. The installers were really good.
Thank you Metro Flooring.
My wife and I used Metro Flooring to do some extensive work when
we moved to our home in Carlsbad 8 years ago. Bruce and Harold could not have
been more helpful. Their work is excellent. We recently needed to do further
upgrades and of course chose them again due to our previous positive
experience. Thank you Metro Flooring.
They did an excellent job.
Metro Flooring essentially did everything they said they would
do. They were on time. The people who came to put in the carpet were real
professionals. I had absolutely no problems at all with them, they did an
I absolutely loved the people that came to install.
I mostly dealt with David, he was great. I also dealt a bit with
Mike, the owner. They were all very attentive and really take time with you. I
absolutely loved the people that came to install. I think my team has been
working together for 15 or 16 years now. They had it done so fast I couldn't
believe it. They got here around 9am and were done around 2pm. The way they
moved my furniture around from room to room was amazing.
The first words from all of our visitors to our newly
remodeled and carpeted home are “We love your carpet!”
Tony and I wanted to take a moment to let you know how pleased
we are with your company, Metro Flooring. From the moment we first walked in
the door of your showroom and were greeted so personably and professionally to
the final installation of our carpet the installer, your service has been
outstanding. We are a military family and we have purchased carpet in New
Jersey and Washington, as well as California, and never has the dedication to
quality service and product been more in evidence. Without exception, the first
words from all of our visitors to our newly remodeled and carpeted home are “We
love your carpet!”
It is really beautiful and is everything we hoped it would be.
We will certainly recommend your company to all our family and friends and will
return to Metro Flooring for all of our future carpet needs. Many thanks!
- Ernie D.
They were extremely professional and the carpet looks
I wantedto drop you a line to let you know how happy I am with
the quality of my carpet installation. They were extremely professional and the
carpet looks beautiful.
- Sherry H.
I want to express my thanks again for your efforts to
ensure our satisfaction.
We recently bought carpeting at Metro Flooring. Unfortunately,
it didn't turn out as we had hoped. The padding we selected was too thick for
the style of carpet and we were dissatisfied with the result. When we came back
to your store to see about changing the pad, we certainly couldn't have asked
for a friendlier, more accommodating response. The crew came yesterday to
replace the pad and we are very happy with the results. I want to express my
thanks again for your efforts to ensure our satisfaction.
- Gerry F.
Very happy, highly recommended.
This company has given me great service, and a great product,
for two separate installations. They never try to give you recycled pads, and
the products they sell are top notch. Very happy, highly recommended.
The overall experience was excellent
After obtaining quotes from multiple companies, my husband and I
chose Metro flooring for the installation of laminate flooring in four
bedrooms. The overall experience from the initial phone contact with Michael
and the visit in the showroom to the final installation was excellent. Bruce
answered all of our questions and provided us with a free quote after taking
the measurements in our newly acquired home.
Michael assisted us in choosing the perfect flooring option at
the store and was very helpful in explaining the differences in products and in
going over the installation process with us. The installation went very
smoothly and exactly as planned. Our installer, Cristian, was professional and
knowledgeable. He arrived every morning on time and worked very hard to get
everything finished according to the agreed upon schedule. Our new laminate
floors look absolutely stunning and we have received many compliments on them.
They were installed in November and we have not experienced any problems. We
could not be happier and we would recommend this company to anyone looking to
re-do their floors.
The installers were terrific!
The woman who assisted us with selection listened very carefully
to our preferences and offered her suggestions helpfully and tactfully, leading
us to opt for colors and textures with which we are very pleased. The
installers were terrific! The installer, was the utmost polite and gracious
gentleman. He and others worked diligently and thoughtfully. As we had just had
our house painted, they were particularly careful not to bump any walls or
corners despite having to move awkward and heavy furniture. This is the second
home you have carpeted for us.You also provided some for our son in San Diego
and provided consultation for my husband's parents. You actually talked them
out of purchasing carpeting, stretching their existed carpet instead as it
still had plenty of wear.
- Ann A.
I want to sincerely thank you for the services you
provided us in carpeting our home
I want to sincerely thank you for the services you provided us
in carpeting our home:
1.Graciously working with us late on a Sunday afternoon to help
us know what carpeting might be suitable for us.
2. Providing design consultation and measuring at our home-again
in accord with our scheduling needs.
3. Installing soon after our order and again according to our
It has been a pleasure doing business with your
organization and its employees.
I am writing to express my appreciation for the excellent
service I recently received at Metro Flooring. The designer devoted her time
and attention to assisting me in choosing appropriate colors and styles of
floor covering for our home. She was courteous, helpful and knowledgeable. She
assisted me in making choice without pressuring me any way and afforded me opportunities
to stay within my budget. Thank you again for the friendly, professional and
courteous service displayed within your company. It has been a pleasure doing
business with your organization and its employees.
- Mary M.
The installers were super.
I appreciated the fact that I wasn't pressured to buy any higher
than the special that I came in for-I did at my own request. The installers
- Audrey S.
We are very happy.
We are very happy - Leon F.
Overall Excellent Experience!
Overall Excellent Experience! Product knowledge & quality is
great. Mike really made this experience top notch! Thanks Metro-We will be
- Dayna R.
Thanks for the great service!
- Lisa E
The installation was absolutely fantastic
My family and I have been using Metro Flooring for over 15 years
and can't say enough good things about them. Mike and Bruce know high-quality
products and terrific workmanship. They offer them at very reasonable prices
which is why we keep going back. The last time that we used them, they
installed a gorgeous carpet for our living room. The installation was
absolutely fantastic and the work was done on time, as expected. Everyone was
very courteous and we couldn't have asked for better service.
A well-oiled machine!
I used Metro Flooring for the first time, and the salesman who
helped me, Allen, was really knowledgeable and attentive. He gave his opinion
when it was needed, and I really utilized his expertise. He said he's been in
the business for many years, so I relied on him when I brought my sample in.
They had decent prices that were lower than the other places I've been. The
whole operation was just really efficient. I thought it was like a well-oiled
We recommend your company to everyone.
Metro Flooring has consistently met our needs and come through
in all areas. We recommend your company to everyone.
- Julee M.
We love our new tile and carpet!!
Joyce(salesperson) was great! Your installation crews were
absolutely the very best!! We love our new tile and carpet!!
- Tim E
Installers did a great job on our floor.
Installers did a great job on our floor.
- Kitty A.
Our floor looks great.
Our floor looks great…Thanks!! -
Metro Flooring always deliver what they promise
Metro Flooring did carpet and wood floor installation and were
very professional and always deliver what they promise. I've been doing
business with them for twelve years and will continue to do so--I think that
really speaks for itself.
Everything went smoothly with Metro Flooring!
Everything went smoothly with Metro Flooring! They had great
customer service, the product was good, and they even followed up with us. They
put in new carpet and hardwood floors for us, and the work turned out
wonderful. I would recommend them with no hesitation.
We are so happy with our carpet.
Thanks so much!...We are so happy with our carpet.
- Katherine J.
Were very satisfied with the job from start to finish
Thank you for the terrific job you did with our floors-we are
very happy with them and were very satisfied with the job from start to finish!
- Adam R
It feels like we have a new house-I love it!
The salesperson was helpful and very knowledgeable. The
installation crew was great. It feels like we have a new house-I love it! Thanks
to all of you.
Thanks for a great job.
Thanks for a great job.
- Melanie R.
Thank you, we love our new floor.
Thank you, we love our new floor.
- Lisa P
We immediately knew we had found the right place for us.
After checking out several flooring stores for our home remodel,
we stumbled upon Metro Flooring and met Dave Roberts. We immediately knew we
had found the right place for us. Dave was fabulous throughout the entire
process. He helped us select beautiful wood flooring, came to our house several
times to measure, recommend how the wood should be laid and monitor the
installation. We were under a tight timeframe to get the floors installed
before we moved in, and Dave made sure the deadlines were met. He also helped
us pick out some lovely porcelain tile for a bathroom tub surround that blended
perfectly with our existing flooring. And contrary to the store's name, Metro
Flooring also does windows! We purchased plantation shutters for several rooms,
and once again, Dave came to the house to measure and help us get exactly what
we wanted. Metro's shutter company and installer Whill Sack were also
top-notch. I can't say enough good things about Dave and our experience with
Great, Great, Great. Thank you Metro
Over the course of the past 5 years I have used Metro for tile,
wood, carpeting, more tile and kitchen back splash. I am a repeat customer for
a reason. They know what they're doing, their prices are fair and honest, and
the workmanship of the installers is top notch. Before finding Metro, I used a
competitor down the street and was never completely satisfied with the product
or installation. Metro will not cut corners you get quality and you will be
satisfied with the results. Once you go there you won't trust your flooring to
anyone else. Great, Great, Great. Thank you Metro
Everything looks wonderful!
Everything looks wonderful!
- Jill M.
Were very helpful and knowledgeable.
The salesperson was very helpful and knowledgeable. She helped
with selections and came right away to our home to measure. All installers were
We'll be back.
Metro has what it takes to satisfy its' customers. Staff is
attentive and provides follow-up to customer concerns-highly recommended…We'll
The job was completed very quickly and the clean up was
The installers were extremely professional and arrived exactly
on time. The job was completed very quickly and the clean up was excellent.
We are happy customers
My husband and I had several companies bid for replacing our
carpets with hardwood floors and carpeting the stairs. Metro flooring had the
right type of dark distressed wood we were looking for. Although they were
midrange of the bids, we decided to go with Metro because we had a great
experience with Alan and wanted to support a local family business that had
quality products and installations, and would stand by their warranty (not go
out of business in a few years). Out of all the companies we talked to, we felt
that Alan was very genuine and trustworthy and got a good feeling about Metro.
We are glad we went with them. The work was completed September 2013 in a week
and the installers were great. There were a few issues that came up: not enough
bullnose corners, wrong baseboard molding in the bedroom, and one of our
shutters broke from the workers moving the bed, BUT Metro aimed to make us
happy customers as Alan promised, and fixed the problems very quickly. They
sent their shutter repair person Whill out to repair the shutters, and he took
care of the problem in less than an hour; he was very pleasant guy! We get
compliments on our floor all the time. We are happy customers and would work
with them again if needed. Customer service is excellent. Recommend.
Both your installers for the tile and laminate were
Both your installers for the tile and laminate were wonderful.
Went many extra miles on my behalf.
The salesperson was so sweet and helpful, went many extra miles
on my behalf. Thank you so much.
Wonderful to work with.
Wonderful to work with.
The carpet is lovely!
Outstanding and very accommodating of my timeline. The carpet is
The most polite and professional installers that I've seen
in 20+ years!
The most polite and professional installers that I've seen in
Overall the tile and carpet looks great.
Overall the tile and carpet looks great. Excellent job of
installing the tile and carpet.
Everything looks great!
The installers were extremely helpful as well as courteous
moving a loaded large toy box. Everything looks great!
Professional staffs, great customer service and reasonable
Where should I start? How about the store appearance? When you first walk in to the store, you can
automatically notice that this is good business establishment. All the products
are nicely organized and ready for demo. There s also a huge selection of
material to choose from. All the staffs are professionally dressed and ready to
greet new customers.
We were greeted by one of the sales professional David. I
explained to David my situation and being a first time home owner, I need his
expertise to help me choose what types of flooring through out the house. I was
torn by all the different type of options: hardwood, carpet, tiles, etc. As we
begin diving into the details and going through the pictures of the whole
house. David was patient, he give his inputs and suggest a few options for
different areas of the house. At any stage of the process, he did not try to up
sell, or cross sell anything but only help us with the things we need.
There's obvious advantage and disadvantage in each flooring
material. We were also worried about the mismatching look going from tile to
hardwood to carpet. To make this at ease, David brought in one of his coworkers
whom is an interior designer with 20 years of experience. We showed her the
material we chose to go on different part of the house and she assured us the
transition of different materials will look good in the house.
After 3 hours in the store, we picked out all the materials for
the whole house flooring. David also gave us a price we cannot refuse. We
walked in simply to take a look but with the professional staffs, great
customer service and reasonable price. We ended up remodeling all of the
floorings in our new home.
We could not be happier
We could not be happier with Metro. They installed carpet, tile,
and wood floors throughout our house. Installers were always on-time and mostly
did a fantastic job. They stripped our entire house down to the concrete slab
and carefully prepared each area for its intended floor. After all was done, we
had a short list of small issues with the tile, some carpet that needed to be
re-stretched, and two very small issues with the wood floors. No problem--each
item on the list was fixed promptly and professionally with no hassles. Kudos
especially to Vladimir and his wood floor crew. They were meticulous in their
work and the floors are phenomenal. They took their time with the detail work:
molding, steps, and bull-noses, and the results are beautiful. We had two other
flooring companies out to bid before we contacted Metro and you could cut the
bull with a knife.
Mike, Alan, Harold and everyone at Metro treated us extremely
well--great experience and I wouldn't hesitate to recommend them.
I would recommend Metro Flooring to anyone
This is a class-act store! They stand behind their products and
have super service. We just recently completed new wood floors in our home in
Scripps Ranch. Our sales associate, David was incredibly knowledgeable and
helpful in assisting us in selecting the right flooring for our needs. He came
to our house with multiple samples and gave us the time to make just the right
decision. Thank you David for your excellent service!
Now with regards to our installation, I could not be happier.
Christian was our installer and he was excellent! He was polite, professional
and his craftsman skills were superb. We had a lot of very unique conditions
that needed to be addressed and he made sure that he was on top of them and
asked for my opinions and desires. And how he got the new wood floors under our
huge grand piano, I have no idea.
I would recommend Metro Flooring to anyone for carpet, wood or
any other product. Kudos to all!
Very Positive Experience!
Very Positive Experience!
Go to Metro flooring they care about you and the family
Attention!! All Military service people and family do not
purchase your flooring from Coles Fine flooring they do not treat military
families with respect and care .especially the people who have special needs
the handicap and disabled. They only care about their bottom line please go to
Metro flooring they care about you and the family and they get the job done
believe me This is a family own company they will treat you truly like a member
of their family Thank you.
This company stands by its word, its reputation and their
I had marble installed through out my home and it turned out
gorgeous! Michael is a true leader and corrected an incredible mistake. This
company stands by its word, its reputation and their product. When you are
purchasing something of this expense you want to make sure that you are working
with a business of this caliber!
Sales staff and the installers showed professionalism.
Both the sales staff and the installers showed professionalism.
We are very pleased overall and will recommend others as needed.
Love our floor!
Love our floor!
We would refer you to anyone!
You guys did a great job-Thanks!...We would refer you to anyone!
- Carlos S.
The sales staff was outstanding.
I will definitely use Metro Flooring in the future! The sales
staff was outstanding. I have made many recommendations to friends based on
I will definitely be recommending Metro Flooring
I had a really great experience with Metro flooring! My husband
and I are remodeling one of our showers and needed floor tile and glass accent
tile. I had already been to 2 other places on Miramar Rd and was not 100%
satisfied with the selections or customer service. As soon as I walked into
Metro, I knew I would be purchasing our tile here. Alan greeted me right away
by listening to exactly what I needed and took me directly over to the proper
department. I liked how Metro had a wide, great selection, but it wasn't so
much that it was overwhelming. Everything was organized and samples had been
put back where they belonged (unlike at other stores where the samples were
still hanging around in other area's of the stores from previous customer's
pulling them off the walls). I honestly can't say enough about Alan. He let me talk,
but used his knowledge and expertise to offer his opinions appropriately. I
already had my shower wall tile picked out so since I brought a sample piece
with me, Alan stayed with me (like I wanted him to) and helped me pick out my
floor tile and accent tile.
Alan was not afraid to give me a quote on my selections (which
btw, they had extremely reasonable and fair prices) and did not pressure me
when I told him I wanted to take pictures and show them to my husband at home
that night. When I was ready to place my order about a month later, I called
the store to place the order with Alan, but it was his day off. I mentioned I
wanted to place the order specifically with Alan because I trusted him and was
pleasantly surprised when the owner, Bruce, called me back to see if I wanted
to come in and speak with him. I ended up being able to come in and place my
order with Alan and he gave me the same wonderful service.
The icing on the cake was that my order came in a day early
which was a plus because I didn't have to drive around scrambling while our
tile guys were working. Special shout out to Harold who took care of the actual
ordering process and was extremely kind and professional on the phone. I will
definitely be recommending Metro Flooring AND my new friend Alan to any one I
know that needs flooring of any kind!
We are very happy we went with Metro.
We had Metro do our floors for our new home. They did an amazing
job and we are very happy with how the whole process was handled. Bruce made
sure things were taken care of appropriately and made sure to swing by a few
times to check the progress. We are very happy we went with Metro.
I am very happy with the end result.
Wood installation team was courteous and clean. I am very happy
with the end result.
Their service overall was very pleasant, and the work was
Everyone that I talked to at Metro flooring have been very nice,
and they provided great suggestions. They installed the carpet in two of my
rooms, and it turned out very good. Their service overall was very pleasant,
and the work was great. I would use them again in the future, and I would
definitely recommend them to others.
They did a beautiful job
Metro Flooring did a remodel of a shower at my home. The project
consisted of demolishing the old shower, preparing and putting tile in. The
tile came from metro floors and they coordinated the tile person and the
plumber. Overall, they did a beautiful job. They helped us pick out the tile
and handled all of the coordination. The process was very smooth. Mike is very
professional and aims to please the customer.
The installers were excellent.
The installers were excellent. They were professional and did a
very good job.
Very happy with our experience.
Very happy with our experience. We have used you twice now and
will definitely be back.
Very, very happy with our new carpeting and tile.
It was a great experience! Very, very happy with our new
carpeting and tile.
It is refreshing and amazing to find someone who stands
behind their work today.
Mike, Thank you for repairing our floor problem. It is
refreshing and amazing to find someone who stands behind their work today.
Metro Flooring absolutely surpassed our expectations
Metro Flooring did an amazing job at our house. They were
extremely helpful as we went through the process of narrowing down our choices.
They brought samples to our house (showing up on time which I found is not
something you can take for granted with flooring companies) and were very
patient with us as we moved the samples from room to room and discussed all the
possibilities. We learned a lot about the various floor types and what to
expect color-wise upon installation and his advice was right on. They were
never pushy but helped us make the right decision. We had a reasonably big
project: about 1600 sf which required 1) demolition of tile, existing hardwood,
and carpet; 2) prepping the slab; and 3) installation of the new hardwood. We were
expecting at least a week for this process but Vlad and his team finished in
less than 5 days.
They consistently showed up on time with a full team ready to
go. Their workmanship was excellent and they also really made the effort to do
things properly like seal off the upstairs and keep debris to a minimum. We
were nervous about this big project but Metro Flooring absolutely surpassed our
expectations. I will absolutely turn to them for future projects and eagerly
The service was amazing!
Thank You Mike Swidler and Metro Flooring for taking such great
care of my friend's kitchen floor! The service was amazing!
The person I worked with, Dave, was super. He helped me pick a
color, and actually came to the house and spent a few minutes helping me pick a
color. He was really helpful, because when you get to the house all colors seem
Metro Flooring was very good.
Metro Flooring was very good. They did what they were supposed
to do. They were on time. I had no complaints.
Selection was great and the quality of the product was
I felt that their selection was great and the quality of the
product was great. The follow up was really good, and when I had a problem they
rectified it immediately.
I have absolutely no complaints.
Metro Flooring came in and finished the installation fast. They
were nice and clean. They did a great job. We had a small problem with the
corner of a carpet and they fixed it immediately. I have absolutely no
complaints. They were fabulous.
The guys that came out were great
I went in looking for a very specific color, and I was also
looking around at other places for comparison shopping. Metro Flooring had the
one I wanted and within my price range. We had a little snafu when it came to
the ordering, there was a delay at the factory. I had wanted to get the carpet
in before the furniture because I was moving, but they said they would take
care of moving everything. The guys that came out were great, they moved the
furniture and did a nice job on the installation.