Hall of Fame Endorsements

It's a pleasure doing business with a professional company.

Metro Flooring recently installed a hardwood floor in my home, and I would like to tell you that it was a pleasant experience from start to finish. I chose Metro in the first place because I liked the answers I received when seeking my quotes.When the installer showed up at the door to install the flooring I thought“this kid is going to install my floor” and I was apprehensive.I just want you to know that he did a beautiful job, was very professional and, most of all, knows his trade. He tackled a couple of difficult situations and came up with a solution. He and his partner were non-stop and completed the job in the two days as promised. It's a pleasure doing business with a professional company.

- Jena T.

The quality of the installation was very good.

The tile installers took out our old wood flooring on the 23rd and installed tile on the 24th and 25th. They did a super job, cleaned up after themselves each day and
were finished by noon of the 25th. We're very happy with the quality of their work and our choice of tile. We assumed that our new carpeting would be installed in ½ of our house on Thursday and the other half on Friday. We thought we would request that the living room and family room half of the house be done first, which would give us a day to move our computer and other delicate items into our garage. We were very surprised when the carpet installers arrived six strong and informed us they were going to do the whole job on that day, July 26th. They proceeded to move furniture into the front yard and rear yard while we hurried to move breakable things out of the way. They completed the installation and carried our furniture back into the house. The quality of the installation was very good.

- John A.

I am looking at my new carpet, and I love it.

I am looking at my new carpet, and I love it. I wanted to send a special thank you to your business for doing such a great job with helping me. This is my first
time to purchase a carpet in lifetime. I would never have been able to do this without you. I was very happy with the way you handled the installation scheduling, since this was pending on the rainy weather that we have had to contend with lately. Your installers were on time and work quickly and still did a good job. Overall, I am very happy with the service that I received from your business and will not hesitate to refer any of my friends to you for any floor covering.

- Sue C.

No pressure buying experience.

I appreciated the fact that I wasn't pressured to buy any higher than the special that I came in for-I did at my own request. The installers were super.

- Audrey S.

Service of this type is certainly unusual in today's world.

We wish to express our satisfaction with the goods and services supplied by our company for our new home. Your sales and installation people were all extremely knowledgeable and helpful. When we were not satisfied with the installation of the carpet in our living room you attempted to redo the same carpet immediately and when that was not satisfactory you installed completely new carpet without any objections or problems. Service of this type is certainly unusual in today's world. Incidentally, your owner called us several times to make sure we were satisfied with our carpet and his interest in customer satisfaction and service was another pleasant surprise. Thanks again and we will recommend your company for the carpet and the work you performed for us at any time.

- Marshall K.

Thank you for a wonderful job and wonderful construction experience.

We would like to thank you for a wonderful experience in replacing our ceramic tile flooring. From the moment we entered the showroom for the first time to the completion of our job, we dealt with highly qualified, professional people who were warm, caring, and understood our needs. Our salesperson was knowledgeable,creative, and considerate of all our special requirements. Thank you for a wonderful job and wonderful construction experience. We would be honored to recommend Metro Flooring to anyone considering a new tile floor, and for future carpeting, Metro Flooring will be our first choice.

- Linda B.

We are so pleased with the outcome.

Thank you so much for the outstanding work Metro Flooring did for us! We are so pleased with the outcome-it looks beautiful and all was handled on time, courteously and professionally. Thanks again and we'll see you soon.

Expressing my satisfaction with the job performed by your company.

I am writing this letter to express my satisfaction with the job performed by your company and its representatives. It has now been over a month since the completion of the flooring in our house. Each time I look at the new tile I see the pride and attention to detail displayed by your installers. The job went smoothly and with relatively few inconveniences. Consequently I have and will continue to recommend your company to others looking to make flooring changes.

-Robert B.

We couldn't be happier with our experience with Metro.

We couldn't be happier with our experience with Metro. Over two years ago, we returned to Metro for the second time for whole house carpet. We selected the carpet and it was installed. Over time, the carpet began to ravel in some of the seams. I finally wrote to Bruce Koren to share my frustration and he immediately called when he received my letter. He sent out his installer and then made an appointment for his installer to repair the carpet. The installers, Darrel and Curtis, were pleasant and professional and within a few hours our carpet was repaired. There was never a question of the amount of time that past, or that we should pay for the additional service; just concern that we were satisfied with the quality of their service. Metro Flooring has a commitment to quality, service, and installation, and our experience proves this company is committed to following their Mission Statement.

Joan O.

Great selection, great help, great prices.

There is absolutely no other place to shop for flooring, especially if you need help with decorating choices! Great selection, great help, great prices. I am in my third home and once again, went straight to Metro for new flooring. After the sale, the customer service is excellent for years. We had our dog destroy a piece of carpet at the seam, I called, they came out and repaired at no charge. You can shop elsewhere but if want a one stop shop for quality, selection and customer service, this is the only place to go.

Janet L.

The carpet we purchased from your store met all expectations.

This is to express appreciation for a job well done. The carpet we purchased from your store met all expectations. Range of selection, courtesy, and competence of sales staff that understood and provided meaningful answers to questions, delivery, and installation schedule were very customer friendly and professional.

-Don V.

Your service crew did an excellent installation job.

I want to thank you for giving me the bound runner. It gives a finishing touch to the entry way. Your service crew did an excellent installation job in early February. I'm giving your name to interested friends. I am a repeat customer and originally bought carpeting from Metro Flooring the year you opened at the Pyramid.

- Evelyn T.

I would never have been able to do this without you.

I am looking at my new carpet, and I love it. I wanted to send a special thank you to your business for doing such a great job with helping me. This is my first time to purchase a carpet in lifetime. I would never have been able to do this without you. I was very happy with the way you handled the installation scheduling, since this was pending on the rainy weather that we have had to contend with lately. Your installers were on time and work quickly and still did a good job. Overall, I am very happy with the service that I received from your business and will not hesitate to refer any of my friends to you for any floor covering.

- Sue C.

They were pleasant and respectful to the customer.

This letter is to compliment the staff and workmanship of the following people, the flooring designer, for her professional knowledge, which guided us in making the best choices for our home. The installers worked long and hard hours in very hot conditions to complete the job in the shortest time possible. Additionally, they pulled up defective tile and corrected mistakes without being asked to do so. When they were asked to change or fix a tile, they did so without excuses, or hesitation. They were pleasant and respectful to the customer. We will recommend Metro Flooring to anyone we know that may need floor work done in their home.

- Bob G.

The beautiful final product speaks to a well organized, professionally accomplished job. We are very pleased.

It's been a busy several months as we have been settling into our new home but I wanted to take a moment to thank you for the excellent service on our carpet and tile installation last May. In particular, our salesperson was knowledgeable and cheerfully answered our questions and addressed our needs. His genuine concern before and after the sale for our satisfaction was outstanding. As for installation, I cannot say enough about your installers. The on-the-spot innovation and creativity made a huge difference. I was entertained and
gratified to see a craftsman who enjoyed his work. The carpet installer, whose meticulousness was extraordinary. Even now, I almost feel as though this carpet is really his and I can use it as long as I care for it properly. I will, I promise! The beautiful final product speaks to a well organized, professionally accomplished job. We are very pleased.

- Sherri D.

Carpet appears to be even more luxurious in appearance and feel than it did in your showroom.

My wife and I would like to express how pleased we are with the carpet which you installed at our home this past week. It appears to be even more luxurious in appearance and feel than it did in your showroom. Also, and equally important, your installation crew, who did a superb job of installation. The carpet is flat, very well fitted at the edges, and simply looks and feels great.

- Richard H.

I want to compliment all of your Metro Flooring team for an excellent job!

I want to compliment all of your Metro Flooring team for an excellent job! Beginning with the salesperson, who greeted me when I entered the store and then proceeded to answer all of my questions and take time to show me what I wanted. I can see that this carpet will wear beautifully and do well on all of my stairs with heavy traffic. Also, I would especially like to thank my installation crew, they were outstanding and very professional. There were a couple of times when I am certain they did not prefer the choice I was making regarding how to do something, but instead of arguing, “the customer is right attitude” appeared to be operating and they just smiled and did what I requested. This was truly appreciated. My compliments to your entire team at Metro Flooring and I will be certain to use you in the future and recommend your services.

- Susan K.

You were very helpful during the selection process as to color and quality.

Our new carpet was installed a few days ago and we are very happy with it. It is beautiful and co-ordinates well with the furnishings. You were very helpful during the selection process as to color and quality. The installation went very well too. The installers arrived on time and seemed to take extra care to make sure the carpet was installed properly. We are very pleased with the courtesy and expertise that every member of your company displayed. It will be a pleasure to recommend Metro Flooring to our friends.

- Carolyn C.

It's absolutely beautiful and makes the whole house look wonderful.

Just wanted to tell you how happy Sam and I are with your carpet. It's absolutely beautiful and makes the whole house look wonderful. I do have to comment on your installers. These men worked 13 hours and barely took a break. You can certainly feel secure when they're representing Metro Flooring.

- Marion L.

It was a great experience and my home looks fabulous

My service rep David was very helpful and knowledgeable about all the different types of carpet and hardwood for my home. We had all the carpet and flooring replaced so it was a big job to handle. He made sure I was comfortable and satisfied with the entire service process and follow up. I would highly recommend you stopping by Metro Flooring and asking for David as your service advisor. He was a pleasure to work with throughout the entire process.

Metro Flooring has the best selection and pricing. I shopped the market for selection and pricing of many other stores. I found that Metro Flooring offered the best in every category. David did not try and high pressure sale me, but educated me on the best type of flooring and carpet for my home. I would highly recommend him on every level of great customer service. It was a great experience and my home looks fabulous now thanks to Metro Flooring!

Kari R.

I would highly recommend them.

Metro Flooring did a good job for me I was pleased with the selection, environment, lighting, knowledge of the sales team and quality of the space. They let me take samples and were good about getting new samples to me. They offered me a good price and did a very good job putting the carpet in. I would highly recommend them.

Ron M.

We were very pleased

My husband is the kind of person to shop around to find someone he'd want to work with and found the store rep at Metro Flooring to be very nice. He was also very impressed with the showroom. We asked for a certain installation team and they gave us all of that. They worked very well together, got things done, and cleaned up after themselves. They also gave us advice on the product so we were very pleased.

Peter S.

They were very professional and did an excellent job.

We hired Metro Flooring to help us get new floors after a flood destroyed our old ones. We worked primarily with Bruce and found him to be extremely helpful. He gave us great suggestions and came to the house to measure and bring samples. The installers were excellent. They were very professional and did an excellent job. We were satisfied with the entire experience.

Amy L.

The salesman we had at Metro Flooring was excellent.

The salesman we had at Metro Flooring was excellent. They did accommodate us when it came to storing the carpet for a while before installation. The installers were really good.

Thad D.

Thank you Metro Flooring.

My wife and I used Metro Flooring to do some extensive work when we moved to our home in Carlsbad 8 years ago. Bruce and Harold could not have been more helpful. Their work is excellent. We recently needed to do further upgrades and of course chose them again due to our previous positive experience. Thank you Metro Flooring.

Jeff F.

They did an excellent job.

Metro Flooring essentially did everything they said they would do. They were on time. The people who came to put in the carpet were real professionals. I had absolutely no problems at all with them, they did an excellent job.

Mazhar R.

I absolutely loved the people that came to install.

I mostly dealt with David, he was great. I also dealt a bit with Mike, the owner. They were all very attentive and really take time with you. I absolutely loved the people that came to install. I think my team has been working together for 15 or 16 years now. They had it done so fast I couldn't believe it. They got here around 9am and were done around 2pm. The way they moved my furniture around from room to room was amazing.

Beverly S.

The first words from all of our visitors to our newly remodeled and carpeted home are “We love your carpet!”

Tony and I wanted to take a moment to let you know how pleased we are with your company, Metro Flooring. From the moment we first walked in the door of your showroom and were greeted so personably and professionally to the final installation of our carpet the installer, your service has been outstanding. We are a military family and we have purchased carpet in New Jersey and Washington, as well as California, and never has the dedication to quality service and product been more in evidence. Without exception, the first words from all of our visitors to our newly remodeled and carpeted home are “We love your carpet!”

It is really beautiful and is everything we hoped it would be. We will certainly recommend your company to all our family and friends and will return to Metro Flooring for all of our future carpet needs. Many thanks!

- Ernie D.

They were extremely professional and the carpet looks beautiful.

I wantedto drop you a line to let you know how happy I am with the quality of my carpet installation. They were extremely professional and the carpet looks beautiful.

- Sherry H.

I want to express my thanks again for your efforts to ensure our satisfaction.

We recently bought carpeting at Metro Flooring. Unfortunately, it didn't turn out as we had hoped. The padding we selected was too thick for the style of carpet and we were dissatisfied with the result. When we came back to your store to see about changing the pad, we certainly couldn't have asked for a friendlier, more accommodating response. The crew came yesterday to replace the pad and we are very happy with the results. I want to express my thanks again for your efforts to ensure our satisfaction.

- Gerry F.

Very happy, highly recommended.

This company has given me great service, and a great product, for two separate installations. They never try to give you recycled pads, and the products they sell are top notch. Very happy, highly recommended.

Steven L.

The overall experience was excellent

After obtaining quotes from multiple companies, my husband and I chose Metro flooring for the installation of laminate flooring in four bedrooms. The overall experience from the initial phone contact with Michael and the visit in the showroom to the final installation was excellent. Bruce answered all of our questions and provided us with a free quote after taking the measurements in our newly acquired home.

Michael assisted us in choosing the perfect flooring option at the store and was very helpful in explaining the differences in products and in going over the installation process with us. The installation went very smoothly and exactly as planned. Our installer, Cristian, was professional and knowledgeable. He arrived every morning on time and worked very hard to get everything finished according to the agreed upon schedule. Our new laminate floors look absolutely stunning and we have received many compliments on them. They were installed in November and we have not experienced any problems. We could not be happier and we would recommend this company to anyone looking to re-do their floors.

Tanja H.

The installers were terrific!

The woman who assisted us with selection listened very carefully to our preferences and offered her suggestions helpfully and tactfully, leading us to opt for colors and textures with which we are very pleased. The installers were terrific! The installer, was the utmost polite and gracious gentleman. He and others worked diligently and thoughtfully. As we had just had our house painted, they were particularly careful not to bump any walls or corners despite having to move awkward and heavy furniture. This is the second home you have carpeted for us.You also provided some for our son in San Diego and provided consultation for my husband's parents. You actually talked them out of purchasing carpeting, stretching their existed carpet instead as it still had plenty of wear.

- Ann A.

I want to sincerely thank you for the services you provided us in carpeting our home

I want to sincerely thank you for the services you provided us in carpeting our home:

1.Graciously working with us late on a Sunday afternoon to help us know what carpeting might be suitable for us.

2. Providing design consultation and measuring at our home-again in accord with our scheduling needs.

3. Installing soon after our order and again according to our other commitments.

It has been a pleasure doing business with your organization and its employees.

I am writing to express my appreciation for the excellent service I recently received at Metro Flooring. The designer devoted her time and attention to assisting me in choosing appropriate colors and styles of floor covering for our home. She was courteous, helpful and knowledgeable. She assisted me in making choice without pressuring me any way and afforded me opportunities to stay within my budget. Thank you again for the friendly, professional and courteous service displayed within your company. It has been a pleasure doing business with your organization and its employees.

- Mary M.

The installers were super.

I appreciated the fact that I wasn't pressured to buy any higher than the special that I came in for-I did at my own request. The installers were super.

- Audrey S.

We are very happy.

We are very happy - Leon F.

Overall Excellent Experience!

Overall Excellent Experience! Product knowledge & quality is great. Mike really made this experience top notch! Thanks Metro-We will be back!!

- Dayna R.

Great Service!

Thanks for the great service!

- Lisa E

The installation was absolutely fantastic

My family and I have been using Metro Flooring for over 15 years and can't say enough good things about them. Mike and Bruce know high-quality products and terrific workmanship. They offer them at very reasonable prices which is why we keep going back. The last time that we used them, they installed a gorgeous carpet for our living room. The installation was absolutely fantastic and the work was done on time, as expected. Everyone was very courteous and we couldn't have asked for better service.

Jeannie T.

A well-oiled machine!

I used Metro Flooring for the first time, and the salesman who helped me, Allen, was really knowledgeable and attentive. He gave his opinion when it was needed, and I really utilized his expertise. He said he's been in the business for many years, so I relied on him when I brought my sample in. They had decent prices that were lower than the other places I've been. The whole operation was just really efficient. I thought it was like a well-oiled machine!

Melissa C.

We recommend your company to everyone.

Metro Flooring has consistently met our needs and come through in all areas. We recommend your company to everyone.

- Julee M.

We love our new tile and carpet!!

Joyce(salesperson) was great! Your installation crews were absolutely the very best!! We love our new tile and carpet!!

- Tim E

Installers did a great job on our floor.

Installers did a great job on our floor.

- Kitty A.

Our floor looks great.

Our floor looks great…Thanks!! -

Barry L.

Metro Flooring always deliver what they promise

Metro Flooring did carpet and wood floor installation and were very professional and always deliver what they promise. I've been doing business with them for twelve years and will continue to do so--I think that really speaks for itself.

Daniel S.

Everything went smoothly with Metro Flooring!

Everything went smoothly with Metro Flooring! They had great customer service, the product was good, and they even followed up with us. They put in new carpet and hardwood floors for us, and the work turned out wonderful. I would recommend them with no hesitation.

Anne M.

We are so happy with our carpet.

Thanks so much!...We are so happy with our carpet.

- Katherine J.

Were very satisfied with the job from start to finish

Thank you for the terrific job you did with our floors-we are very happy with them and were very satisfied with the job from start to finish!

- Adam R

It feels like we have a new house-I love it!

The salesperson was helpful and very knowledgeable. The installation crew was great. It feels like we have a new house-I love it! Thanks to all of you.

-Juliette M

Thanks for a great job.

Thanks for a great job.

- Melanie R.

Thank you, we love our new floor.

Thank you, we love our new floor.

- Lisa P

We immediately knew we had found the right place for us.

After checking out several flooring stores for our home remodel, we stumbled upon Metro Flooring and met Dave Roberts. We immediately knew we had found the right place for us. Dave was fabulous throughout the entire process. He helped us select beautiful wood flooring, came to our house several times to measure, recommend how the wood should be laid and monitor the installation. We were under a tight timeframe to get the floors installed before we moved in, and Dave made sure the deadlines were met. He also helped us pick out some lovely porcelain tile for a bathroom tub surround that blended perfectly with our existing flooring. And contrary to the store's name, Metro Flooring also does windows! We purchased plantation shutters for several rooms, and once again, Dave came to the house to measure and help us get exactly what we wanted. Metro's shutter company and installer Whill Sack were also top-notch. I can't say enough good things about Dave and our experience with Metro.

Mary G.

Great, Great, Great. Thank you Metro

Over the course of the past 5 years I have used Metro for tile, wood, carpeting, more tile and kitchen back splash. I am a repeat customer for a reason. They know what they're doing, their prices are fair and honest, and the workmanship of the installers is top notch. Before finding Metro, I used a competitor down the street and was never completely satisfied with the product or installation. Metro will not cut corners you get quality and you will be satisfied with the results. Once you go there you won't trust your flooring to anyone else. Great, Great, Great. Thank you Metro

Barbara R.

Everything looks wonderful!

Everything looks wonderful!

- Jill M.

Were very helpful and knowledgeable.

The salesperson was very helpful and knowledgeable. She helped with selections and came right away to our home to measure. All installers were great.

-Lois S.

We'll be back.

Metro has what it takes to satisfy its' customers. Staff is attentive and provides follow-up to customer concerns-highly recommended…We'll be back.

-Nancy R.

The job was completed very quickly and the clean up was excellent.

The installers were extremely professional and arrived exactly on time. The job was completed very quickly and the clean up was excellent.

-Colleen

We are happy customers

My husband and I had several companies bid for replacing our carpets with hardwood floors and carpeting the stairs. Metro flooring had the right type of dark distressed wood we were looking for. Although they were midrange of the bids, we decided to go with Metro because we had a great experience with Alan and wanted to support a local family business that had quality products and installations, and would stand by their warranty (not go out of business in a few years). Out of all the companies we talked to, we felt that Alan was very genuine and trustworthy and got a good feeling about Metro. We are glad we went with them. The work was completed September 2013 in a week and the installers were great. There were a few issues that came up: not enough bullnose corners, wrong baseboard molding in the bedroom, and one of our shutters broke from the workers moving the bed, BUT Metro aimed to make us happy customers as Alan promised, and fixed the problems very quickly. They sent their shutter repair person Whill out to repair the shutters, and he took care of the problem in less than an hour; he was very pleasant guy! We get compliments on our floor all the time. We are happy customers and would work with them again if needed. Customer service is excellent. Recommend.

Arlene B.

Both your installers for the tile and laminate were wonderful.

Both your installers for the tile and laminate were wonderful.

-Steve L.

Went many extra miles on my behalf.

The salesperson was so sweet and helpful, went many extra miles on my behalf. Thank you so much.

-Birgit T.

Wonderful to work with.

Wonderful to work with.

-Cathy S.

The carpet is lovely!

Outstanding and very accommodating of my timeline. The carpet is lovely! -Wanda G.

The most polite and professional installers that I've seen in 20+ years!

The most polite and professional installers that I've seen in 20+ years!

-Greg P.

Overall the tile and carpet looks great.

Overall the tile and carpet looks great. Excellent job of installing the tile and carpet.

-Arlene L

Everything looks great!

The installers were extremely helpful as well as courteous moving a loaded large toy box. Everything looks great!

-Rebecca N

Professional staffs, great customer service and reasonable price.

Where should I start?
How about the store appearance? When you first walk in to the store, you can automatically notice that this is good business establishment. All the products are nicely organized and ready for demo. There s also a huge selection of material to choose from. All the staffs are professionally dressed and ready to greet new customers.

We were greeted by one of the sales professional David. I explained to David my situation and being a first time home owner, I need his expertise to help me choose what types of flooring through out the house. I was torn by all the different type of options: hardwood, carpet, tiles, etc. As we begin diving into the details and going through the pictures of the whole house. David was patient, he give his inputs and suggest a few options for different areas of the house. At any stage of the process, he did not try to up sell, or cross sell anything but only help us with the things we need.

There's obvious advantage and disadvantage in each flooring material. We were also worried about the mismatching look going from tile to hardwood to carpet. To make this at ease, David brought in one of his coworkers whom is an interior designer with 20 years of experience. We showed her the material we chose to go on different part of the house and she assured us the transition of different materials will look good in the house.

After 3 hours in the store, we picked out all the materials for the whole house flooring. David also gave us a price we cannot refuse. We walked in simply to take a look but with the professional staffs, great customer service and reasonable price. We ended up remodeling all of the floorings in our new home.

Melissa B.

We could not be happier

We could not be happier with Metro. They installed carpet, tile, and wood floors throughout our house. Installers were always on-time and mostly did a fantastic job. They stripped our entire house down to the concrete slab and carefully prepared each area for its intended floor. After all was done, we had a short list of small issues with the tile, some carpet that needed to be re-stretched, and two very small issues with the wood floors. No problem--each item on the list was fixed promptly and professionally with no hassles. Kudos especially to Vladimir and his wood floor crew. They were meticulous in their work and the floors are phenomenal. They took their time with the detail work: molding, steps, and bull-noses, and the results are beautiful. We had two other flooring companies out to bid before we contacted Metro and you could cut the bull with a knife.

Mike, Alan, Harold and everyone at Metro treated us extremely well--great experience and I wouldn't hesitate to recommend them.

John Y.

Excellent Service!

Excellent Service!

-Ruth S.

I would recommend Metro Flooring to anyone

This is a class-act store! They stand behind their products and have super service. We just recently completed new wood floors in our home in Scripps Ranch. Our sales associate, David was incredibly knowledgeable and helpful in assisting us in selecting the right flooring for our needs. He came to our house with multiple samples and gave us the time to make just the right decision. Thank you David for your excellent service!

Now with regards to our installation, I could not be happier. Christian was our installer and he was excellent! He was polite, professional and his craftsman skills were superb. We had a lot of very unique conditions that needed to be addressed and he made sure that he was on top of them and asked for my opinions and desires. And how he got the new wood floors under our huge grand piano, I have no idea.

I would recommend Metro Flooring to anyone for carpet, wood or any other product. Kudos to all!

Dale S.

Very Positive Experience!

Very Positive Experience!

-Norm H.

Go to Metro flooring they care about you and the family

Attention!! All Military service people and family do not purchase your flooring from Coles Fine flooring they do not treat military families with respect and care .especially the people who have special needs the handicap and disabled. They only care about their bottom line please go to Metro flooring they care about you and the family and they get the job done believe me This is a family own company they will treat you truly like a member of their family Thank you.

Labien N.

This company stands by its word, its reputation and their product.

I had marble installed through out my home and it turned out gorgeous! Michael is a true leader and corrected an incredible mistake. This company stands by its word, its reputation and their product. When you are purchasing something of this expense you want to make sure that you are working with a business of this caliber!

Logan M.

Sales staff and the installers showed professionalism.

Both the sales staff and the installers showed professionalism. We are very pleased overall and will recommend others as needed.

-Arthur K.

Love our floor!

Love our floor!

-Janet B.

We would refer you to anyone!

You guys did a great job-Thanks!...We would refer you to anyone!

- Carlos S.

The sales staff was outstanding.

I will definitely use Metro Flooring in the future! The sales staff was outstanding. I have made many recommendations to friends based on your service.

-Pat R.

I will definitely be recommending Metro Flooring

I had a really great experience with Metro flooring! My husband and I are remodeling one of our showers and needed floor tile and glass accent tile. I had already been to 2 other places on Miramar Rd and was not 100% satisfied with the selections or customer service. As soon as I walked into Metro, I knew I would be purchasing our tile here. Alan greeted me right away by listening to exactly what I needed and took me directly over to the proper department. I liked how Metro had a wide, great selection, but it wasn't so much that it was overwhelming. Everything was organized and samples had been put back where they belonged (unlike at other stores where the samples were still hanging around in other area's of the stores from previous customer's pulling them off the walls). I honestly can't say enough about Alan. He let me talk, but used his knowledge and expertise to offer his opinions appropriately. I already had my shower wall tile picked out so since I brought a sample piece with me, Alan stayed with me (like I wanted him to) and helped me pick out my floor tile and accent tile.

Alan was not afraid to give me a quote on my selections (which btw, they had extremely reasonable and fair prices) and did not pressure me when I told him I wanted to take pictures and show them to my husband at home that night. When I was ready to place my order about a month later, I called the store to place the order with Alan, but it was his day off. I mentioned I wanted to place the order specifically with Alan because I trusted him and was pleasantly surprised when the owner, Bruce, called me back to see if I wanted to come in and speak with him. I ended up being able to come in and place my order with Alan and he gave me the same wonderful service.

The icing on the cake was that my order came in a day early which was a plus because I didn't have to drive around scrambling while our tile guys were working. Special shout out to Harold who took care of the actual ordering process and was extremely kind and professional on the phone. I will definitely be recommending Metro Flooring AND my new friend Alan to any one I know that needs flooring of any kind!

Melissa S.

We are very happy we went with Metro.

We had Metro do our floors for our new home. They did an amazing job and we are very happy with how the whole process was handled. Bruce made sure things were taken care of appropriately and made sure to swing by a few times to check the progress. We are very happy we went with Metro.

Dan G.

I am very happy with the end result.

Wood installation team was courteous and clean. I am very happy with the end result.

-Meredith A.

Their service overall was very pleasant, and the work was great.

Everyone that I talked to at Metro flooring have been very nice, and they provided great suggestions. They installed the carpet in two of my rooms, and it turned out very good. Their service overall was very pleasant, and the work was great. I would use them again in the future, and I would definitely recommend them to others.

Chris D.

They did a beautiful job

Metro Flooring did a remodel of a shower at my home. The project consisted of demolishing the old shower, preparing and putting tile in. The tile came from metro floors and they coordinated the tile person and the plumber. Overall, they did a beautiful job. They helped us pick out the tile and handled all of the coordination. The process was very smooth. Mike is very professional and aims to please the customer.

Lynn H.

The installers were excellent.

The installers were excellent. They were professional and did a very good job.

-Hiroko L.

Very happy with our experience.

Very happy with our experience. We have used you twice now and will definitely be back.

-Amy B.

Very, very happy with our new carpeting and tile.

It was a great experience! Very, very happy with our new carpeting and tile.
Thanks!

-Tim E.

It is refreshing and amazing to find someone who stands behind their work today.

Mike, Thank you for repairing our floor problem. It is refreshing and amazing to find someone who stands behind their work today.

-Patricia W.

Metro Flooring absolutely surpassed our expectations

Metro Flooring did an amazing job at our house. They were extremely helpful as we went through the process of narrowing down our choices. They brought samples to our house (showing up on time which I found is not something you can take for granted with flooring companies) and were very patient with us as we moved the samples from room to room and discussed all the possibilities. We learned a lot about the various floor types and what to expect color-wise upon installation and his advice was right on. They were never pushy but helped us make the right decision. We had a reasonably big project: about 1600 sf which required 1) demolition of tile, existing hardwood, and carpet; 2) prepping the slab; and 3) installation of the new hardwood. We were expecting at least a week for this process but Vlad and his team finished in less than 5 days.

They consistently showed up on time with a full team ready to go. Their workmanship was excellent and they also really made the effort to do things properly like seal off the upstairs and keep debris to a minimum. We were nervous about this big project but Metro Flooring absolutely surpassed our expectations. I will absolutely turn to them for future projects and eagerly recommend them.

Scott M.

The service was amazing!

Thank You Mike Swidler and Metro Flooring for taking such great care of my friend's kitchen floor! The service was amazing!

Janice S.

Really helpful

The person I worked with, Dave, was super. He helped me pick a color, and actually came to the house and spent a few minutes helping me pick a color. He was really helpful, because when you get to the house all colors seem to change.

Liz C.

Metro Flooring was very good.

Metro Flooring was very good. They did what they were supposed to do. They were on time. I had no complaints.

Dennis C.

Selection was great and the quality of the product was great

I felt that their selection was great and the quality of the product was great. The follow up was really good, and when I had a problem they rectified it immediately.

Becky K.

I have absolutely no complaints.

Metro Flooring came in and finished the installation fast. They were nice and clean. They did a great job. We had a small problem with the corner of a carpet and they fixed it immediately. I have absolutely no complaints. They were fabulous.

Anna G.

The guys that came out were great

I went in looking for a very specific color, and I was also looking around at other places for comparison shopping. Metro Flooring had the one I wanted and within my price range. We had a little snafu when it came to the ordering, there was a delay at the factory. I had wanted to get the carpet in before the furniture because I was moving, but they said they would take care of moving everything. The guys that came out were great, they moved the furniture and did a nice job on the installation.

Faye L.