To Our Valued Customers,
First and foremost, we hope that you and your family are healthy and safe.
The health and well-being of our associates and customers is most important and we are grateful to our associates and suppliers who work diligently to provide our customers with essential products every day but especially today, in these unprecedented times. We have communicated often and taken steps to make sure everyone knows how to best prevent infection of the Coronavirus. We urge you to make sure everyone follows the CDC guidelines. The following link can provide valuable information: https://www.cdc.gov/coronavirus/2019-mcov/index.html
As the circumstances continue to change, we will modify our sales and operations accordingly. In the interim, we are committed to supporting our customer base as circumstances allow. Metro Flooring will remain open by appointment to help our community adapt to their new realities of the current situation. Our customers are continuing to turn to us for business and residential solutions to their needs. That said we are monitoring the COVID-19 situation daily, following guidance from the CDC, local, state and federal regulations and will continue to reassess and adjust as needed.
To help support a healthy and safe environment for our associates and customers, we have put in place enhanced protocols:
- Limiting the total number of people inside our stores (following the CDC guideline of 10)
Relying on the expertise of the CDC and local health officials across the country, we are committed to sharing information as soon as we have it, all in an effort to support the health and wellbeing of our associate and customers. We will continue to work diligently to support your needs – both business and personal – in these unprecedented times. We are deeply grateful to our team and to our customers and hope that everyone stays well.
- Reinforcing that associates stay home if they are sick or do not feel comfortable working – and providing job protection
- Asking customers not to enter the store if they are sick;
- Requiring social distancing (6-feet between every person)
- Asking associates to wash their hands every 30 minutes
Bruce Koren and Mike Swidler